Games Guru
Frequently Asked Questions.
1. What is Games Guru service?
Ans: Games Guru is the Social Multiplayer Mobile Gaming Platform that serves consumers across mobile OS platforms.
Games Guru focuses on invitation based mobile gaming. Connect with friends and family over the internet and play fun
casual games like ludo, racing, snakes and ladders, word games and more.
2. What are the available price points for the service?
Ans: Various price points available for user to choose from is as below:
Package Name
Charging
model
Charging
validity
No. of
installment
Price Inc. of all
Taxes
6 Month 3 days Installment
Installment
3 Days
60
14
1 Year 3 days Installment
Installment
3 Days
120
13
6 Months pack
Upfront
Half yearly
0
756
1 Year pack
Upfront
Yearly
0
1248
3. How do I activate the Games Guru service?
Ans: To activate / subscribe the service, user can use channels like SMS and WAP as mentioned below:
SMS Mode
To activate service NCELL users sends any of the below mentioned keywords to the short code “31105”.
Pack Name
SMS Keywords
6 Month 3 days Installment
ACT TGGi6M3
1 Year 3 days Installment
ACT TGGi1Y3
6 Months pack
ACT TGGU6M
1 Year pack
ACT TGGU1Y
WAP Mode
The web page is accessible via http://gamesguru.moitribe.com
4. How do I deactivate the Games Guru service?
Ans: To deactivate / unsubscribe the service, user can use channels like SMS and WAP as mentioned below:
SMS Mode
NCELL users can send the below keyword to “31105”
Pack Name
SMS Keywords
6 Month 3 days Installment
DEACT TGGi6M3
1 Year 3 days Installment
DEACT TGGi1Y3
WAP Mode
To deactivate the service through WAP “Unsubscribe” button is available on Service portal under
“MyAccount” section.
5. Can I activate or access the service using WIFI network on mobile?
Ans: Yes, user can activate or access the service using WIFI network on mobile. For accessing the service for a user who
is already subscribed, and validity of the service is available, user will not be charged again, and he will just follow the
OTP validation process to use the service.
6. Is the Multiple Subscription of Different packs allowed?
Ans: No, the Multiple Subscription of different packs is not allowed, User can subscribe any One pack only a give n time.
7. How can I pay for the service?
Ans: User can pay for the service using his/her NCELL prepaid balance or Postpaid Bill.
8. How do I get access to the services of Games Guru?
Ans: Once a user is successfully subscribed to a package, he/she will get immediate access to services of Games Guru.
User will also get a link to access the service in activation SMS.
9. How long I can use Games Guru service?
Ans: User can use the service anytime, anywhere and any number of times as long as his/her validity of subscription
package holds good. The service will be renewed or asked for renewal on expiry. If the user wishes to unsubscribe from
the service, he/she will have to deactivate the service.
10. Is Games Guru service available in all cities?
Ans: Games Guru is an online service. User can use it from anywhere in Nepal.
11. What is the age criterion to avail Games Guru service?
Ans: Games Guru service is available for all age groups.
